FAQs

  • What is NABH ?

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    National Accreditation Board for Hospitals & Healthcare Providers (NABH) is a constituent board of Quality Council of India (QCI), set up to establish and operate accreditation program for healthcare organizations. It also has a certification that indicates that a Hospital provides care based on expected standards.

  • Why is NABH certification required ?

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    Central government made it mandatory for all hospitals that want to be on the panel of CGHS (Central Government Health Scheme) and ECHS (Ex-Servicemen Contributory Health Scheme) to be NABH accredited

    INSURANCE REGULATORY AND DEVELOPMENT AUTHORITY OF INDIA NOTIFICATION : Ref notification: IRDA/HLT/REG/CIR/146/07/2016 dated 29.07.2016

    "All such providers offering cashless services for allopathic treatment shall meet with the pre-accreditation entry level standards laid down by National Accreditation Board for Hospitals (NABH) or such other standards or requirements as may be specified by the Authority from time to time within a period of two years from the date of notification of these Guidelines"

  • What is required to get the certification ?

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    The Hospitals are required to follow a set of standards as prescribed by the NABH standards document. There are 10 Chapters with 45 standards and 167 objective elements that a Hospital has to adhere to.

    When the Hospital is confident of demonstrating the adherence, an application for assessment can be made to NABH. NABH approved assessors physically visit the Hospital and assess adherence to the standards. If the compliances are inline with expectations, the Assessor forwards the application to the Accreditation committee and the Committee awards a certificate.

  • How does the NABHpro approach and solution help with these challenges ?

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    a.Knowing what is required to be done

    Pre-defined templates provided in NABHpro mobile apps as well as Web systems provide this knowledge. These include Policies, SOPs, Registers, Forms and training materials

    b.Getting employees to practice

    Pre-defined Daily and Periodic checklists provide ability to Monitor compliances.

    c.Documenting practices

    Pre-defined Registers and Forms provide where to document along with appropriate SOPs. Checklists allow assessment of adherence.

    d.Tracking and Monitoring adherence

    Various tools which include Patient Feedback, Data Capture, Complaint logging and redressal, Audits, Dashboards enable quick and easy tracking/monitoring. Pre-built Structured Review formats help in reviewing process efficiency and outcome.

    e.Appointing and Retaining Good Quality personnel or Champion

  • Why is the NABHpro approach or solution appropriate for NABH?

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    a. It is a comprehensive kit information, guidance and tools to implement ALL that is required to be done to get a NABH certification or accreditation.

    b. A department based evaluation and information kit complies with all that is required for each objective element of a NABH standard.

    f. It significantly saves time and resources

    g. It reduces dependency on the availability of Good Quality personnel

    h. It provides management with control on what need to be done

    i. It is fast and easy to deploy

    j. It provides senior consultants the ability to provide guidance to your hospital everyday through the initial process

    k. It is cost effective

    l. It puts you in control

    m. It would allow you to seamlessly get on to the next levels of Quality improvement

    n. It provides an environment through which Continuous Quality Improvement can be administered and sustained

    o. It provides a painless way by which practices related to NABH standards can be sustained even after certification.

    p. It helps you reduce cost, improve revenue, enhance profitability and excel in patient safety and care delivery.

  • What does the NABHpro offering include ?

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    This includes :

    Mobile apps, Web software, Hosting charges

    Standards operating procedures and Policies

    Soft copy templates of Register, Forms, Case Sheet Formats, Signages

    Required Audits

    NABH application support

  • Where does the data reside ?

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    The data is securely hosted in our cloud environment.

  • Does anybody else have access to the data ?

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    The only people who have access to data are users assigned by you and our consultants.

  • Can somebody come and visit us from NABHpro?

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    Yes. Our consultants will make required visits

  • What Licenses should I have for NABH Entry Level Certification?

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    The Licenses that are mandatory for an Entry Level Certification program are :

    a. Pollution Control Board certification

    b. AERB (If Imaging services are operational)

    c. PNDT (if USG is operational)

    d. Fire NOC from authorized certification body